When designing an online course, we have to carefully think about how we want it to look and run. Obviously there a thousand different things you can do, but generally, no student likes having the kitchen sink thrown at him/her. Here are my top three things to consider in online course planning:
1. How can I engage students?
Listen, it’s real simple- if learners aren’t engaged, they’re probably not learning. Research shows that online courses have significantly higher dropout rates than face-to-face courses. A large contributing factor is that online courses are not being designed and run as well as they could be. Online students usually look for the same thing that classroom students do- making meaningful connections with their peers and instructor.
We want to make sure we encourage interaction by designing a course which has social elements in addition to the core information. A great way to kick off the course is to have students introduce themselves to the class (via a discussion forum post, sharing a brief bio, or even shooting a quick video). This gets students interacting and building relationships which will hopefully last through the course and maybe even beyond.
If students feel like they’re a part of a learning community as opposed to alone on an island, they are much more likely to complete their online course or program.
2. How can I best give my learners access to the information they need?
So, this one sounds simple, but it’s actually tricky. Traditionally, instructors finds a great textbook and tell students to go buy it. But, what are we really telling our learners when we do that? We are essentially saying that the student is responsible for reading a bunch of pages and they will have some new knowledge once the reading is done. Of course, this is not usually a good way to learn anything.
A better approach is to get to know your learners and determine which instructional approaches would work best for them. Of course, course prep takes advance time but we can certainly get feedback over time and make tweaks. So what are some innovative ways to put great content into our courses?
First, we should give our learners some options. We can certainly include traditional items such as textbook excerpts, research publications, and the like, but we can also venture into new media like YouTube and snappy web pages or blogs. Second, we can get students contributing directly to the course. We can encourage them to share interesting bits of information on the discussion board, give feedback to peers on their work, and even help build wiki pages.
At initial glance, this might not seem like a big change from getting information from just one textbook, but it makes a world of difference over time.
3. How can I establish and maintain instructor presence through the course?
Students need to know that there is someone there to help them out if the going gets tough. Online learning can be tricky since there are a bunch of moving parts- technology, people from different backgrounds, and a variety of learning goals/expectations. I am a believer in posting an introductory video right off the bat, so students know there’s a friendly face behind the course. Also, make sure you invite students to contact you via email, phone call, chat, Skype, and other. That way, students know they can always reach out for help instead of simply dropping out.
To maintain instructor presence, we should participate regularly in the course, including posting on the forums. This is especially effective if there is inactivity/slowness and/or confusion in the discussions. We can post interesting prompts to engage learners and clarify misunderstandings before issues blow up. Another good way to deal with issues is through live office hours. There is something to be said for getting everyone together (even if it’s online) and talking things through in real-time.





